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Practice Management

Miss Kye Minogue (f)

Surgery Website Image of Practice ManagerThe practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Mrs Sue Tickle
Mr G Faulker (m)
Surgery Website Administration ImageAn excellent member of our administration team Mr Faulker is the comedian of the practice. He specialises in childrens' care and is planning to go back to medical school to become a paediatrician.

Reception

Mrs Queen Hearts (f)
Surgery Website Receptionist ImageAs our receptionist Mrs Hearts is on the front line of customer service. Always smiling and known to all the patients she is the real lynchpin of our surgery.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
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